By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage and assist in our marketing efforts. More info
By clicking “Accept all” you agree to allow cookies to be stored on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. More
Direct contact to your guests via WhatsApp or email
Relief for reception: Automatic response repetitive questions
Automated task creation
Multilingual answer options
With luca Chat, you can communicate with your guests anytime, anywhere
Accompany
From booking to stay to departure — and in the best case, to booking again.
Answer guest inquiries in real time
The AI can answer frequently asked questions itself and tasks are created for requests such as new towels. This gives your team more time to answer other inquiries in person in the chat.
Inform quickly about your hotel
Changed restaurant opening times or a severe weather warning for the region will reach your guests quickly and directly in short messages.
Send new offers Angebote
Does the restaurant still have a few seats available? Does the spa have a special offer today? Let your guests know!